NEW: Visit the Minitec Online Store!

menu close

FAQ

Is it possible to view products before purchasing?

Yes, you can view the products at the headquarters of Minitec d.o.o., located at Teharska cesta 41, 3000 Celje, from Monday to Friday between 7 AM and 3 PM.
Before your visit, please contact us at +386 (0)59 071 390 or send a message to prodaja@minitec.si to confirm the availability of the selected products.

What is the delivery time for Minitec profiles and components?

Selected profiles and components are kept in stock at our warehouse, so they are available immediately for personal pickup or delivery by arrangement.
For products that are not in stock, the usual delivery time is 2 to 3 weeks. Please contact us to check product availability.

What is the delivery time for Minimotor electric motors?

The delivery time for Minimotor electric motors is usually 5 to 6 weeks, depending on the selected model and current availability from the manufacturer.
For more precise information about a specific model, please contact us at prodaja@minitec.si.

What are the options for picking up or receiving materials?

You can receive your materials in several ways:

  • Personal pickup at the Minitec d.o.o. headquarters, Teharska cesta 41, 3000 Celje, Slovenia, from Monday to Friday between 7:00 and 15:00,
  • Delivery via Pošta Slovenije (Slovenian national postal service),
  • International shipping via In Time d.o.o. and Intereuropa,
  • Other options available upon prior arrangement.

For more information, please contact us at prodaja@minitec.si.

Where should suppliers send their invoices?

Suppliers are kindly asked to send invoices either by email to invoices@minitec.si or by post to:

Minitec d.o.o.
Teharska cesta 41
3000 Celje
Slovenia

What are the delivery costs?

Shipments are dispatched via various courier services. Delivery charges are calculated and communicated after your online order is placed.

All items are also available for free personal pickup at the Minitec d.o.o. headquarters (Teharska cesta 41, 3000 Celje, Slovenia).

Webshop General terms and conditions

BASIC COMPANY INFORMATION

Minitec, proizvodnja strojev in trgovina z elementi za avtomatizacijo proizvodnje, d.o.o.
Teharska cesta 41, 3000 Celje, Slovenia

The company was entered in the Court Register of the District Court of Celje on 16 October 2007, registration number SRG 1/09600/00.
VAT ID: SI15822265 (VAT payer)
Company registration number: 2335506000

Bank account (IBAN): SI56 0400 0027 8235 517, held with OTP banka d.d.
SWIFT code: KBMASI2X

Standard Classification of Activities (SKD): 28.220 – Manufacture of lifting and handling equipment
Minitec d.o.o. operates the website: https://minitec.si/

GENERAL TERMS AND CONDITIONS

The general terms and conditions of the online store www.minitec.si are drawn up in accordance with the Consumer Protection Act (ZVPot-UPB2), the Personal Data Protection Act (ZVOP-1), the General Data Protection Regulation (GDPR), and the Electronic Communications Act (ZEKom-1).

The online store www.minitec.si (hereinafter also referred to as the “online store”) is operated by Minitec d.o.o., Teharska cesta 41, 3000 Celje, Slovenia, company registration number 2335506, tax number 15822265, which is also the provider of e-commerce services (hereinafter also referred to as the “provider”).

The provider reserves the right to make any changes to the general terms and conditions without prior notice. Changes take effect upon publication and are binding for users.

Order Placement Process

  • Product Selection – The customer selects the desired products and adds them to the shopping cart.
  • Cart Review – In the cart, the customer can review the selected products, change quantities, remove items, or proceed to checkout.
  • Entering Details – The customer enters delivery and billing information and selects the payment and delivery method.
  • Order Review – At checkout, a summary of the entire order is displayed, including all costs.
  • Placing the Order – The customer places the order by clicking the “Place Order” button. After successful submission, the customer receives an electronic confirmation of receipt of the order.

Reviewing and Correcting Errors Before Placing the Order

The checkout is designed as a single-page checkout (so-called one-page checkout), allowing the customer to easily review and edit all information in one place. Before finalizing the order, the customer has the opportunity to review and correct all entered data. The checkout displays the selected products, their quantities, prices, delivery costs, the chosen payment method, and the delivery and billing details.

  • Before placing the order, the customer may:
  • change product quantities,
  • remove products from the cart,
  • correct or modify the entered delivery and billing information,
  • change the selected payment or delivery method,
  • cancel the ordering process at any time.

The order is considered final only after the customer reviews the order summary and confirms it by clicking the “Place Order” button. This ensures effective identification and correction of any potential errors before the order is submitted.

Contract and Order with Obligation to Pay

The product price, VAT amount, and shipping costs are visible in the shopping cart before the order is completed. You will be notified of all details regarding your online order via the email address provided during checkout. If you do not receive the confirmation, there is a possibility that an incorrect email address was entered.

The purchase contract is concluded between the consumer and the provider when the consumer completes the purchase on the website www.minitec.si and receives electronic confirmation from the provider at their email address. From that moment onward, all prices and other conditions are fixed and apply equally to both the provider and the consumer.

The purchase contract is stored electronically by the company and can be provided upon written request.

Issuance of Invoice

Upon delivery of the ordered items, the provider will also send the buyer a printed invoice or delivery note if the buyer has been granted a deferred payment option.

The invoice details the price and all costs related to the purchase. The buyer is obliged to verify the accuracy of the data before submitting the order. Any subsequent objections regarding the accuracy of issued invoices will not be considered.

Prices and VAT

All prices are in euros (EUR) and include VAT, calculated in accordance with Article 94(1) of the Value Added Tax Act (the company is a VAT payer). Current prices apply to all orders. The applicable price is the one valid at the time of payment confirmation.

The provider strives to ensure the accuracy and timeliness of information published on the website; however, errors in prices, delivery times, product descriptions, or features may occur. Since changes cannot always be updated simultaneously with their occurrence, the provider will inform the customer of any changes and allow cancellation or replacement of the ordered product.

Payment Methods

In the online store, payment by pro forma invoice is available to both natural and legal persons. In the case of registration and seller approval, legal entities may be granted deferred payment with a delivery note.

Delivery and Shipping Costs

The contractual partner for the delivery of smaller shipments is Pošta Slovenije (Slovenian Post). If the weight or size of the packages exceeds the capacity of the primary contractual partner, delivery costs will be calculated separately and communicated to the customer for approval. Shipping costs are borne by the customer. The delivery cost will be displayed upon checkout and stated on the invoice received with the ordered products.

All orders will be dispatched within three to five working days after receipt of the order. For products with a specifically indicated longer delivery time, that delivery time applies. If a product is out of stock, you will be notified by email or phone within three working days of order receipt, and we will jointly agree on a further solution.

Return of Goods

Within fourteen (14) days of receiving the goods, the consumer may withdraw from the purchase contract without stating a reason by sending a written notice. The notice is deemed timely if sent within the prescribed period. The goods must be returned undamaged and in unchanged quantity within thirty (30) days after the notice of withdrawal, unless the goods were destroyed, damaged, lost, or reduced in quantity without the consumer’s fault.

Returned goods must be accompanied by the original invoice received with the goods. The only cost borne by the consumer in connection with withdrawal from the contract is the cost of returning the goods (calculated according to the delivery service price list). In sales contracts, the company may withhold reimbursement until the returned goods have been received or until the consumer provides proof that the goods were sent back.

If the returned goods have already been paid for, the refund will be transferred to your bank account; therefore, please include your IBAN in the written notice.

Goods may be returned by post to the following address:
Minitec d.o.o., Teharska cesta 41, 3000 Celje, Slovenia.

Complaints and Returns

If the consumer receives incorrect goods compared to those ordered or damaged goods, they may file a complaint within eight (8) days of receiving the goods by sending a complaint together with a copy of the original invoice to our address. In the event of a complaint, the consumer may, in accordance with legal limitations, request replacement, repair, or a refund.

Returned products must be unused, undamaged, in their original packaging, and include all supplied accessories.

Material Defects

The seller must deliver goods in accordance with the contract and is liable for material defects that appear within two years of delivery (Article 25b of the Consumer Protection Act).

A defect is considered material if:

  • the goods do not have the properties necessary for their normal use or trade;
  • the goods do not have the properties required for a specific purpose for which the buyer is purchasing them, and which was known or should have been known to the seller;
  • the goods do not have the properties and qualities expressly or implicitly agreed upon or prescribed;
  • the seller delivered goods that do not correspond to the sample or model, unless the sample or model was shown for informational purposes only.

Limitation of Liability

The provider makes every effort to ensure the accuracy and timeliness of information published in the online store. Nevertheless, product characteristics, availability, and prices may change so rapidly that the provider may not be able to update the information in time. In such cases, the customer will be informed of any changes and given the option to cancel the order or replace the ordered product.

Copyright

The online store www.minitec.si is the exclusive property of Minitec d.o.o. All rights are reserved. Any reproduction or distribution of information from the website is permitted only with the prior written consent of the owner, as the website may contain content protected by third-party copyrights. Any infringement of copyright law will be subject to legal prosecution.

The provider reserves the right to amend these terms and conditions without prior notice.

3D Models Terms of Use

1Copyright All 3D models on this website remain the intellectual property of their respective creators/authors even after download.

  • Allowed uses (depending on the license stated next to each model)
  • Personal / Hobby – private, non-commercial use, 3D printing for personal purposes, non-commercial hobby projects, educational use
  • Commercial use – allowed for commercial purposes (selling physical prints, using in commercial games, visualizations, advertising, etc.)
  • Game ready / Optimized – allowed in video games (including commercial titles)
  • Modifying allowed – permitted to edit, modify, kitbash, customize

Prohibited uses (unless explicitly stated otherwise)

  • Reselling or redistributing the original model or very minimally modified versions
  • Claiming the model as your own original creation
  • Using the model to create/sell NFTs or crypto collectibles
  • Using the model in illegal, offensive, pornographic or discriminatory content
  • Including the model in other 3D model libraries/marketplaces without explicit written permission from the author

Disclaimer & Liability

Authors are not liable for any damage arising from the use of models.

Models are provided "as is" without any warranties.

User is responsible for checking whether the model meets their technical requirements.

Violation of terms

We reserve the right to immediately suspend accounts and/or pursue legal action in case of terms violation, depending on severity.

By downloading/using any 3D model from this website you agree to these terms.

Personal Data Protection

We ensure the protection of personal data in accordance with applicable personal data protection legislation.

Personal data will be used exclusively for the purpose for which it was provided (quotation, invoicing, communication related to your order, and sending informational materials).

Access to personal data is restricted to authorized employees of our company. Your data will never be shared with third parties. From time to time, we may inform you by email about new products or services.

You may request in writing or by phone that we permanently or temporarily stop using your personal data for direct marketing purposes within 15 days, and we will notify you of this within 5 days.

Complaint Handling and Dispute Resolution

Slovenian law exclusively governs the interpretation of these terms and conditions and any contracts concluded between the provider and the customer. The contracting parties undertake to resolve disputes amicably; if all out-of-court settlement options are exhausted, the competent court in the Republic of Slovenia, according to the provider’s registered office, shall have jurisdiction.

In accordance with applicable legislation, the provider does not recognize any out-of-court consumer dispute resolution body as competent for resolving consumer disputes initiated under the Out-of-Court Consumer Dispute Resolution Act.

The provider, who as a supplier of goods and services enables online shopping in the Republic of Slovenia, provides the following online link for assistance with online consumer dispute resolution: https://www.gov.si/teme/resevanje-potrosniskih-sporov/ The aforementioned regulation stems from the Out-of-Court Consumer Dispute Resolution Act, Directive 2013/11/EU of the European Parliament and of the Council of 21. May 2013 on alternative dispute resolution for consumer disputes and amending Regulation (EC) No. 2006/2004 in Directive 2009/22/EC (Directive on Alternative Dispute Resolution for Consumers).

The provider complies with applicable consumer protection legislation and ensures an efficient and confidential complaint-handling system. Complaints must be submitted via email to prodaja@minitec.si.

The company will confirm receipt of the complaint within five (5) working days and inform the customer about the course and expected duration of the complaint-handling procedure.

General terms and conditions

BASIC COMPANY INFORMATION

Minitec, proizvodnja strojev in trgovina z elementi za avtomatizacijo proizvodnje, d.o.o.
Teharska cesta 41, 3000 Celje, Slovenia

The company was entered in the Court Register of the District Court of Celje on 16 October 2007, registration number SRG 1/09600/00.
VAT ID: SI15822265 (VAT payer)
Company registration number: 2335506000

Bank account (IBAN): SI56 0400 0027 8235 517, held with OTP banka d.d.
SWIFT code: KBMASI2X

Standard Classification of Activities (SKD): 28.220 – Manufacture of lifting and handling equipment
Minitec d.o.o. operates the website: https://www.minitec.si/

General Terms and Conditions of Sale (Including IP & Confidentiality)

1. Scope

These General Terms and Conditions of Sale (“Terms”) apply to all sales, deliveries, and services provided by Minitec d.o.o. (“Seller”) to the customer (“Buyer”). Any differing or additional terms of the Buyer apply only if expressly accepted in writing by the Seller.

2. Quotations and Orders

Quotations are non-binding unless expressly stated otherwise.

A contract is formed upon Seller’s written order confirmation or commencement of performance.
Technical data, drawings, layouts, simulations, cycle times, and performance figures are indicative unless expressly agreed as guaranteed.

3. Prices and Payment

Prices are net, ex works (Incoterms® 2020), excluding VAT, transport, customs duties, insurance, and installation unless otherwise agreed.
Payment terms are stated in the order confirmation. Unless agreed otherwise, invoices are payable within 14 days net.
Late payments may incur statutory interest and recovery costs.

4. Delivery and Risk

Delivery dates are estimated unless expressly agreed as binding.
Partial deliveries are permitted.
Risk passes according to the agreed Incoterms® 2020.
Delivery periods are extended for events beyond Seller’s reasonable control (force majeure, supply chain disruptions, governmental measures).

5. Installation, Commissioning, and Acceptance

Installation and commissioning are included only if agreed in writing.
Buyer shall provide suitable site conditions, utilities, access, and qualified personnel.
Acceptance shall be performed according to agreed criteria. If Buyer fails to participate despite notice, acceptance shall be deemed completed.

6. Retention of Title

The Seller retains ownership of the Products until all claims arising from the business relationship have been paid in full.
7. Intellectual Property, Know-How, and Confidentiality

7.1 Ownership

All intellectual property rights and technical know-how, including but not limited to inventions, patents, utility models, designs, copyrights, trademarks, software (including source code), PLC programs, robot programs, electrical schematics, mechanical designs, layouts, calculations, simulations, process concepts, manufacturing methods, and trade secrets (collectively, “IP”), whether existing or created in connection with the Products, remain the exclusive property of the Seller or its licensors.

No IP rights are transferred to the Buyer except for the limited rights of use expressly granted below.

7.2 Right of Use

The Buyer is granted a non-exclusive, non-transferable, non-sublicensable right to use the Products solely for the Buyer’s internal business purposes and only for their intended operational function.

7.3 Restrictions

Unless mandatory law expressly permits otherwise, the Buyer shall not: - copy, reproduce, or duplicate the Products or any part thereof; - reverse engineer, decompile, disassemble, or analyze the Products to derive design data, software, or process know-how; - modify, adapt, translate, or create derivative works of the Products; - remove or alter proprietary notices; - disclose or make available the Products, software, or documentation to third parties.

7.4 Confidential Information

“Confidential Information” includes all technical, commercial, and business information disclosed by the Seller, whether in written, electronic, visual, or oral form, including drawings, documentation, specifications, software, data files, pricing, layouts, concepts, and production methods, regardless of whether marked as confidential.

The Buyer shall: - keep Confidential Information strictly confidential; - use it solely for operating, maintaining, and servicing the purchased Products; - restrict access to employees and contractors on a strict need-to-know basis; - ensure such persons are bound by confidentiality obligations at least equivalent to these Terms.

7.5 Third-Party Access

Disclosure of Confidential Information to third parties (including affiliates, integrators, maintenance providers, or end customers) requires Seller’s prior written consent. The Buyer remains responsible for any breach by such third parties.

7.6 Software

Software supplied with the Products is licensed, not sold.
The Buyer shall not access, modify, bypass, or disable software protections, safety logic, license mechanisms, or security features.
Updates, upgrades, remote access, backups, or source code disclosure require a separate written agreement.

7.7 Duration

Confidentiality obligations apply for ten (10) years after delivery or contract termination.
IP ownership and protection apply without limitation in time.

7.8 Breach and Remedies

Any breach or threatened breach of this Section 7 may cause irreparable harm. The Seller is entitled to injunctive relief, cease-and-desist orders, and any other remedies available under applicable law, without prejudice to claims for damages.

8. Warranty

The Seller warrants that the Products conform to the agreed specifications at the time of delivery or acceptance.
The warranty period is twelve (12) months unless otherwise agreed.
The Seller’s obligation is limited to repair or replacement at Seller’s discretion.
The warranty does not cover normal wear, misuse, improper operation, unauthorized modifications, or third-party components.

9. Liability

The Seller is liable without limitation for intent and gross negligence.
In cases of slight negligence, liability is limited to foreseeable, contract-typical damages.
The Seller is not liable for indirect or consequential damages (e.g. loss of profit, production downtime), unless mandatory law provides otherwise.

10. Buyer Responsibilities and Indemnification

The Buyer is responsible for proper integration, operation, and legal compliance.
The Buyer shall indemnify the Seller against claims arising from improper use or unauthorized modifications.

11. Compliance and Export Control

The Buyer shall comply with all applicable export control, customs, and sanctions regulations and shall not export or re-export the Products in violation thereof.

12. Force Majeure

Neither party is liable for failure or delay due to events beyond reasonable control, including natural disasters, war, strikes, pandemics, or governmental actions.

13. Termination

The Seller may terminate the contract for cause if the Buyer materially breaches these Terms and fails to remedy such breach. Sections relating to IP, confidentiality, liability, and governing law remain effective after termination.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of Slovenia, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG).
Exclusive jurisdiction is Celje, Slovenia, unless the Seller chooses to bring an action at the Buyer’s place of business.

15. Final Provisions

Amendments or supplements require written agreement.
If any provision is invalid, the remaining provisions remain in full force and effect.